Analytics to the Front Line

Information architecture for a data platform used by Ministry of Social Development case officers.

The context

Illustration of an analytics dashboard with case counts, a weekly chart and a list of cases needing attention
An illustration of this kind of dashboard, not the real platform, which is internal to MSD.

Analytics to the Front Line is a Ministry of Social Development platform that gives case officers around the country access to data in their day-to-day work.

My role

I was Information Architect and Senior UI Developer on the platform in 2019.

What I worked on

  • Defined the information architecture and user journeys
  • Designed and built the UI patterns used across the platform
  • Information architecture
  • User journeys
  • UI patterns
  • Front-end development