# Questions agencies ask
https://miromiro.co.nz/insights/

Plain answers to what NZ agencies and councils ask about AI and findability: testing AI answers, choosing a platform, AI crawlers, migrations, phone calls.

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Insights

# Questions agencies ask

Short, plain answers to the questions I hear from web, digital and content teams in government about AI projects and about people and AI tools finding the right answer.

- AI search · October 2026

## Why is AI giving wrong or outdated answers about our agency?

Often because of how official pages are written. Three patterns you can fix, and the causes you can't.

- Findability · October 2026

## Why do people phone us when the answer is on our website?

Three reasons, and how to tell which one it is from data you already have.

- AI projects · October 2026

## How do we know our AI is giving correct answers?

Test with real questions, check facts not impressions, and keep testing after launch.

- AI projects · September 2026

## How do we choose an AI platform without trusting the demo?

Requirements first, a test on your own content, and what to ask beyond the answers.

- AI search · September 2026

## Should government websites block AI crawlers?

Search crawlers and training crawlers are different. Make it a decision, not an accident.

- Findability · September 2026

## How do we keep people, and AI, finding our content through a website migration?

Redirects, dead links from Wikipedia and other sites, and what to check before and after.

Want help with your own site or project? See the [findability audit](https://miromiro.co.nz/findability-audit/) and [AI project consulting](https://miromiro.co.nz/ai-consulting/).